How to cancel a subscription

This tutorial will guide you through the process of cancelling your subscription.

  1. Log into your Device Hub.
  2. From your Dashboard go to Purchases > Subscriptions.
    cancel-subscription-1-menu
  3. Under subscriptions you will see an overview of all your emteria subscriptions.
  4. To cancel your subscription click on the cancel button, as shown in the picture below.
    cancel-subscription-3-cancel
  5.  After the cancellation the status of your subscription will change from Active to Cancelled.
    cancel-subscription-2-overview

Note: As a digital product and service we do not offer any refunds.