Introduction to User Roles and Permissions

In this article you will get a general introduction to user roles and permissions.

Read our tutorial on how to add a user to a group.

General introduction

When adding a new user to a group you can select the User Role.
License-19-add-member

You can choose from these three Roles:

Owner: Has no limitations in managing licenses, subscriptions, and devices with the Device Hub.

Manager: Has most of the owner’s permission. Restrictions include changing the group name, moving licenses from one group to another, and restrictions on changing group settings.

User: Does not have permission to change information and settings in the group or Device Hub.

After adding a new user to the group, the user will be able to see immediately the newly added group and their role in their account. 

What a Manager can do

Full access to Device Hub
Group Managers have direct access to the Device Hub with full functionality for the devices that belong to this group and have the Device Hub activated.

Full access to Device Provisioning
Read our introduction to Device Provisioning.

Adding and deleting users and mangers in the group
A group manager can add and delete other users and managers in the group. In addition, a group manager can change the User roles of users and other managers.
License-22-change-role

Leave a comment or change device name
A group manager can leave a comment for the license and can change the device name.
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License-25-change-device-name

Following restrictions apply to Group Managers:

Managers can not:

  • add or remove services to the groups,
  • change group settings,
  • move licenses to other groups.

What a User can do

Access to Device Hub with limited functionality
Group users have direct access to the Device Hub with limited functionality for the devices that belong to this group and have the Device Hub activated. 

Full access to Device Provisioning
Read our introduction to Device Provisioning.

Manage installed applications
Users have no restrictions on the management of applications.

License-31-app-management

Following restrictions apply to Group Users:

Users can not:

  • create new commands for the device(s),
  • make changes to group information and assigned devices.